Frequently Asked Questions

💌 Shipping Time
Standard shipping usually takes 7–15 business days, depending on your location. Expedited options are available at checkout for faster delivery.

📦 Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can easily monitor your order’s journey until it arrives.

🌎 International Shipping
We ship worldwide! Shipping costs and delivery times vary depending on your country.

⚠️ Damaged or Wrong Items
If you receive a damaged or incorrect item, contact us immediately with your order number and photos. We’ll provide a full refund or exchange, hassle-free.

❌ Order Cancellation
Orders can be canceled within 24 hours of purchase. After that, cancellations may not be possible, so contact us quickly if you need to make changes.

💳 Payment Methods
We accept credit/debit cards, PayPal, and other local payment options, making checkout smooth and secure.

🎁 Free Returns
All returns are completely free. We provide a prepaid label so you don’t pay anything. Just reach out to start the process.

🕒 Refund Processing
Refunds are processed within 14 business days after we receive your returned item. Your money will be returned to your original payment method.

👗 Item Condition for Returns
To qualify for a return or refund:

• Items must be in original condition

• Unworn and unwashed

• All tags must be attached

💬 Customer Support
Need help? Contact us via email or live chat. We’re happy to assist with any questions, concerns, or guidance.

💡 Pro Tip:
Always check your order immediately after arrival to ensure everything is correct. It makes the return/exchange process even faster if needed.